BlockFi's prides itself on its outstanding customer support and is always available to get on the phone to answer any questions or concerns you may have. Most of our competitors don't even have a valid number to call. In our opinion, it is very important to have someone to speak to at all time in any event especially given the amount of crypto you store with us.
BlockFi is the only independent lender with institutional backing from investors that include Valar Ventures, Winklevoss Capital, Galaxy Digital, Susquehanna, Akuna Capital, Fidelity, and some of the biggest names in the space.
Our counter party credit risk audit is extremely extensive and we don't lend to exchanges embroiled in lawsuits unlike some of our competitors.
We have never lost customer funds in the 2+ years we have been in business. We believe in building a scalable company that will exist in the long term. We never held an ICO nor do we require tokens to maintain a certain interest rate. Our operational funds are kept completely separate from customer funds unlike certain competitors in the space.
BlockFi additionally differentiates itself by paying compound interest. Competitors pay simple interest on your principal deposit. At BlockFi you accrue interest daily, compounding on a monthly basis.