BlockFi will provide loan updates to you at every step of your loan’s lifecycle. These emails will all come from firstname.lastname@example.org.
The steps in which we will notify you include:
- Loan Origination Updates
- Risk Management Notifications
- Loan Maturity Reminders
Please ensure that this email address is saved in your address book to avoid important updates regarding your loan filtering out of your inbox. Please do not reply to these emails as this is not an actively monitored email address. If you have questions about your loan, please reach out to our Loan Servicing Team by submitting a support ticket HERE.
U.S. borrowers will receive installment reminders, payment confirmations, and delinquent notices from email@example.com.
Non-U.S. Borrowers will receive monthly loan statements from firstname.lastname@example.org. We recommend that you save this email address into your contacts to not miss an email.
All borrowers will receive payment confirmations from email@example.com when payments are made with stablecoin or collateral liquidation.