If you find that you can't log in to BlockFi’s website, try the troubleshooting steps listed in this article. Most common login issues can be resolved using the steps below.
Feel free to check our Status page to review any outages or ongoing incidents that may be affecting the platform.
- Clear Browser’s cache and cookies
- Try using an Incognito or Private window
- Try using a different web browser instead
- Disable VPN (If applicable)
- Check for malware protection or other security add-ons/extensions (these can affect your ability to access our website)
If the problem persists after trying the steps above, please contact a BlockFi client service representative. You can do so by clicking the Chat icon on the bottom right of this page.