You will be notified via email if our partner Deserve needs additional information or if a decision has been made on your credit card application.
If you haven’t received an email within 10 business days of your application date or have questions related to the application process, please call Deserve at +1 (833) 426-0304 during their business hours: Monday-Friday 9am-9pm ET & Saturday 10am-3pm ET.
Deserve handles all application underwriting, including status checks & denials. For additional details on how we partner with Deserve to service the BlockFi Rewards Visa® Signature Card and on how to best get answers to your questions, please see the following article: How can I receive credit card support?