We offer multiple payment options that will allow you to make your scheduled payments. Some options may vary depending on your location.
Domestic US Loans:
Wire Transfers or ACH (Paid directly to Scratch)
Wire:
U.S. based clients with loans serviced by Scratch are able to send wire transfers directly to Scratch. Please check with your bank in regards to any wire transfer fees.
ACH:
U.S. based clients with loans serviced by Scratch can initiate a one-time interest payment and can enable auto-pay via ACH transfer.
For all Scratch related inquiries, you can reach their phone support at (844)727-2684. Additional Scratch contact information can be found HERE.
* For stablecoin purchased via ACH on our platform, please allow for up to 5 business days for the funds to settle before use.
Pay with stablecoin:
Please submit a support ticket HERE where you will be connected to a team member. Prior to reaching out, please ensure that you have sufficient funds within your BlockFi Wallet to complete the transaction.
At this time we are unable to set-up recurring payments, however, we can facilitate a request to add your upcoming monthly payment into the payment queue. These payment requests will be processed within 1-2 business days of your due date.
Please note that we only accept stablecoin payments in USDC, GUSD, or PAX. If you’re purchasing stablecoin via ACH on our platform, please allow for up to 5 business days for the funds to settle before it can be used for payment.
International(non-US) Loans:
Wire:
Non-US clients will receive a monthly interest statement that will include a PDF attachment with wiring instructions. If you are unable to locate the instructions within the attached, please reach out to our team HERE.
Pay with stablecoin:
Please submit a support ticket HERE where you will be connected to a team member. Prior to reaching out, please ensure that you have sufficient funds within your BlockFi Wallet to complete the transaction.
At this time we are unable to set-up recurring payments, however, we can facilitate a request to add your upcoming monthly payment into the payment queue. These payment requests will be processed within 1-2 business days of your due date.
Please note that we only accept stablecoin payments in USDC, GUSD, or PAX. If you’re purchasing stablecoin via ACH on our platform, please allow for up to 5 business days for the funds to settle before it can be used for payment.