Our office will be closed for Thanksgiving on 11/26. Phone lines will be closed and response time to emails will be delayed. Crypto withdrawals submitted after 5pm ET on Tuesday 11/24 will not be processed until Friday 11/27. Any wire withdrawals submitted after 2pm ET on Wednesday 11/25 will not be processed until Monday 11/30.
For Loans: Loans will not be funded on Thursday 11/26 due to the holiday. On Friday 11/27, our loan cutoff time will be 1PM Eastern (LSA must be signed and collateral received prior to then). Any loans submitted after 1PM Eastern on Friday will be funded on Monday 11/30.
On Friday 11/27 our phone lines will be closed but we will be responding to Support tickets via email! If you have any urgent inquiry please submit a support ticket and a member of the team will be in touch.