All domestic (US) loans are serviced by Scratch while all international loans are serviced in-house (BlockFi). Depending on your location, the guidance you receive in order to make payments or payoff your loan will vary slightly. See below what to expect based on your location:
After your loan is funded, you will receive an email from Scratch within 3-5 days to create an account. Once you have created an account, you will be able to make interest payments or pay down your principal balance at any time directly through their site! These payments can be made via ACH or wire transfer.
If you wish to make payments via stablecoin (interest or towards principal), please submit a support ticket here.
For paying off your loan in full, see our domestic loan article HERE.
All international loans are serviced in-house by BlockFi (Scratch does not service international loans).
You will receive an email from our payments team within 48-72 hours of your loan being funded. The email will have an attached PDF with instructions on how to make payments or payoff your loan in full. You will also receive monthly interest statements from our payments team as well with payment instructions.
For international loans, we can only accept payment via wire transfer or stablecoin. For stablecoin payments (interest or principal payments), please submit a support ticket here.
For paying off your loan in full, see our international loan article HERE.