From the web application only, clients can update their physical address, phone number, or name. To do so,
- Sign into your account via the BlockFi website.
- Once signed in, navigate to 'Profile Settings' in the top right hand drop down menu.
- Select the 'Profile' Tab and from here you can edit information such as First/Last name, Phone Number or Residential Address.
For a phone number change, we will require a valid unexpired form of government ID
- Drivers License
- State ID
- Passport
- Military ID
- Passport Card
- Permanent Resident Card
- Work Permit
For a name update, we will require proof of name. Please see the list of acceptable documents below
- Marriage License
- Valid Unexpired Photo Government ID
- Legal name change document
In order to change the email address on your account we will need to verify your identity.
To proceed with this request, please complete the attached form here.
Upon successful completion and review, your account will be updated accordingly and you’ll receive an email once complete. This process should only take a few business days.
To proceed with this request, please complete the attached form here.
Upon successful completion and review, your account will be updated accordingly and you’ll receive an email once complete. This process should only take a few business days.